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Monitor, measure, and minimise customer churn: These steps are crucial to any SaaS organization. Discover 3 key measures of churn and 6 tips to reduce it.
An investment in social listening, a reappraisal of the classic clog and a successful debut on TikTok – as well as an organic boost from the streetwear scene – helped Crocs’ sales lift an unprecedented 20% year-on-year.